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Is my website really down?

Some of you have a lot of personal user interaction with the visitors that come to your website. Often people will tell you about their experience with using your website. That is great feedback that you always should listen to. 

However, there are situations that cause you stress in particular when people are saying "I can not access your website" or "Your website is down" etc.

How do you know for sure if your website is really down?

First of all, there are lots of reasons why the website is down, or could be down. A good way to make sure that this is not just a ONE USER experience is to test your website. Here are some services you could use to quickly check:

Reasons why your website could be temporarily down are and what you can do:

  • The web servers come with an uptime guarantee of 99% that means that 9 hours in a year they possible could be down. Nothing you can do except wait, most of the time it is only a matter of one or two minutes.
  • From a browser to the actual place where the files of your website are hold could be a long way and there are several components in the middle who could temporarily experience a problem, meaning your website is also affected even though there is nothing wrong with it. Again, just wait. 
  • Your website is often cached meaning that the website is not always freshly loaded from your web host but from a cache along the way (ISP) or your server cache. You could try to reload the site directly from the Internet. This can be done by pressing CTRL + F5 keys at the same time. Sometimes a firewall or other security software is disabling you to visit a web page, and there is also a possibility that your ISP has some kind of network problems.

So, keep calm, check your website, most likely there is nothing wrong with it

and if necessary, you know I am always here for you.

Our Update & Maintenance Plans

Our unique service (executed at the end of each month) is helping to keep your Wordpress or Joomla website in their best shape ever, adhering to best practice, defending against hacks, down time, or worse...

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Update and Maintenance Plans for Joomla and Wordpress Websites

Client Testimonial

Sara White - Scarves Australia

 Petra from World Wide Webstein has designed and created two comprehensive and unique websites for my business consistent with the brief given.

She is a great trainer and teacher and quickly enabled me to become competent and independent with my site.

She is a brilliant problem solver and yet highly creative, so you get the unusual left and right brain talents combined in a single and well-priced package. I would highly recommend Petra to businesses looking to create a website.

Sara White
Scarves Australia
 
 
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Our greatest joy is watching our clients succeed!

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Joomla! is one of the most popular website softwares, thanks to its global community of developers and volunteers, who make sure the platform is user friendly, extendable, multilingual, accessible, responsive, search engine optimized and so much more.

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Wordpress Content Management System

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Wordpress has become over the years one of the popular website creation tools. Originally being primarily a blogging tool the community has helped to expand it to a content management system (CMS) also.

We still would consider WordPress as a tool that has its forte on the blogging side. However a huge community of developers turn it into a very attractive solution for a lot of businesses.

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Shopify E-Commerce Solution

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If it comes to a stealth e-commerce website Shopify is the one for you. Once setup, it is easy for the owner to update and maintain the website.

It is an one mission control for your business, wherever you go whether it be orders and fulfillment, payments and managing your business.

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Don't know much? Need some advise on what is the best solution for you? Don't be shy, your first consultation is on us!

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